Frequently asked questions

WebSnips is a personal knowledge tool: capture pages and snippets from anywhere on the web, add context and notes, organize them into collections and canvases, and use AI to summarize, connect, and turn them into new content. Your saved knowledge stays yours.

The Free tier lets you capture, organize, and search with generous limits. The one-time Lifetime plan unlocks unlimited collections and snips, full history and insights, Creator Studio, and more — paid once, no subscription. AI features on every tier run on AI credits.

AI actions (summaries, connections, insights, drafting, and similar) are metered in credits, and each action shows its cost before you run it. You buy credit packs as one-time purchases; credits are added instantly and do not expire. Credits have no cash value and are not transferable.

All sales are final. Plan purchases and AI credit packs are non-refundable and non-cancellable once completed, except where a non-waivable legal right requires otherwise. We recommend trying the Free tier before you buy. See our Terms of Service for the full policy.

Prices are shown in US Dollars (USD). For customers in India, GST at the applicable rate (currently 18%) is added at checkout on top of the listed price. You provide your billing details at checkout, which determine the tax applied.

Yes. After a completed payment, go to Billing & Plans → Payments & invoices and download a GST invoice / payment receipt (PDF or HTML) for any purchase.

You own the content you capture and create. You can export your data from the app at any time. We process your content only to provide the Service; we don't sell it or use it to train third-party AI models. See our Privacy Policy.

You can delete individual items in the app, and you can request full account deletion by contacting hello@mavelstech.in. Note that tax invoices and payment records are retained for the period required by law even after account closure.

The extension reads a page only when you choose to capture from it, and imports your browser bookmarks only if you explicitly opt in. It contains no remote code, stores your session locally, and talks only to the WebSnips backend. Full permission details are in the store listing and our Privacy Policy.

We use encryption in transit, authenticated owner-scoped access, and industry-standard safeguards. No system is perfectly secure, so we also recommend keeping your account credentials private and exporting backups of anything critical.

AI features are powered by leading large language models. Output is generated automatically and may be inaccurate or incomplete — it isn't professional advice, so please review it before relying on it.

Email hello@mavelstech.in for product support, or hello@mavelstech.in for billing, privacy, or legal matters. WebSnips is operated by Mavels Tech, Bengaluru, Karnataka 560001, India.